E-Statement FAQ

Safe, Secure, Accessible.

Top 10 Reasons to Enroll in E-Statements:

1. E-Statements are secure.
2. E-Statements are not touched by anyone! Hands-free delivery!
3. E-Statements are available anytime, anywhere.
4. E-Statements can be printed.
5. E-Statements could help you earn a higher yield on your Lifetime Checking Account.
6. E-Statements won't be stained by spilled coffee.
7. E-Statements don't need to be shredded.
8. E-Statements are free.
9. E-Statements arrive on-time, no postal delays!
10. E-Statements can be viewed as many times as you wish!

Frequently Asked Questions About E-Statements

What are E-Statements?

Electronic Statements (E-Statements) are an electronic version of your monthly account statements that you can view, search, save, and print from your computer or mobile device. 

How long are my E-Statements available?

Your E-Statements will be archived for up to 18 months so you can view past statements with ease. 

When are E-Statements sent out?

E-Statement alerts are sent out monthly by email. This is why you will need to provide us with an email address in order to sign-up. 

Can I print my E-Statements?

Yes. You will have the ability to print your statements from your device.

How do I enroll for E-Statements?

1. First, you must be enrolled in online banking. If you're not enrolled, enroll here. You also need to have a pdf viewer such as Adobe Acrobat Reader DC. Often, this is already installed on your computer. If it is not, you can install it here. 
2. Login to your online banking.
3. Select, "Accounts".
4. Dropdown to "Statement Preferences".
5. Select "eStatements" and the accounts for which you want E-Statements.
6. You will receive an email alert when your next statement(s) are electronically available.

What if my email has changed?

1. Login to online banking, select "Customer Service", follow on screen prompts to update your email OR
2. Call your local branch or 800-333-2158 to update your account.