Careers

Join our team of banking professionals! 

Customer Service Supervisor - Omaha

Apply for current openings: Full-Time

At Lincoln Federal Savings Bank our Customer Service Supervisors actively coach, lead and motivate employees, guiding them to effectively identify the financial needs of our customers. Supervisors also expand the branch’s customer base and branch profitability. Our Customer Service Supervisors build meaningful relationships with the people they serve, learning customers’ goals and needs, and making product and service recommendations. Customer Service Supervisors are empowered to effect real change at work, in personal lives and in the community.

JOB DESCRIPTION:

  • Demonstrated ability to work within and develop a team environment
  • Proven commitment to quality customer service
  • Ability to proactively solicit new business
  • Thorough knowledge of regulatory, policy and compliance issues
  • Excellent interpersonal, verbal and written communication skills
  • Strong background in sales and sales management practices
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Ability to resolve complex problems with minimal guidance
  • Ability to coordinate the care and maintenance of the office facility
  • Other duties as assigned

Required Experience:

  • Bachelor’s degree, or equivalent work experience
  • Minimum three years of bank and/or retail management experience
  • Sales, Retail Management or Banking: 3 years 
  • Customer Service: 3 years 

Customer Relations Coordinator  - Lincoln

Apply for current openings: Full-Time

Lincoln Federal Savings Bank is looking to fill a full-time Customer Relations Coordinator position at our Corporate Office. Candidates for this role will be the first point of contact for many of our Lincoln Federal Savings Bank customers. The candidate will assist all visitors to the Corporate Office by providing exceptional assistance via phone, e-mail, mail and being that lasting first impression of “Personal Banking Like You Remember.”

Above and beyond customer service skills are required as this person will assist customers directly with various banking questions and needs. Candidate must have a very outgoing personality and should possess outstanding verbal and written communication skills. In addition the candidate must be detail orientated and self-motivated.

JOB DESCRIPTION:

  • Greet and engage all visitors.
  • Assist with Corporate Office banking needs.
  • Answer and direct all telephone calls on a multi-line telephone system.
  • Shipping and correspondence coordinator.
  • Support Administration or any other teams when needed with various tasks.
  • Perform other duties as assigned.

Preferred Experience:

  • 2 – 3 years of relevant experience in an office environment.
  • Proficient in Microsoft Office.
  • Strong phone skills.
  • Comfortable multi-tasking and prioritizing tasks without guidance.
  • Excellent interpersonal skills.
  • Punctual with strong attendance history.

Customer Service Representative - Benkelman

Apply for current openings: Part-Time | Full-Time

Lincoln Federal Savings Bank is seeking an outgoing and energetic individual with excellent sales and customer service skills to join our staff as a Customer Service Representative. We are looking for a self-starter who can take the initiative when responding to customer needs. He or she should understand the roles that banks serve in the community and have a customer-focused attitude. Each of our employees prides themselves on building and enhancing those relationships by handling our customer’s day-to-day financial transactions as well as serving as their primary point of contact for their overall banking needs.

JOB DESCRIPTION:

  • Analyze customer needs and financial goals
  • Assists customers in opening accounts and general customer service
  • Generate inter-department referrals based upon the customers individual banking needs
  • Greet and guide customers to appropriate bank personnel to meet their financial needs.
  • Work as part of the deposit services team to achieve personal and branch based sales goals.
  • Cashes checks and pays out monies after verifying signatures, ID and customer balances.
  • Enters customer transactions into computer system to record transactions, and provides computer-generated receipts.
  • Balances individual cash drawer. Counts currency, coin and checks, post loan payments.
  • May perform other duties as assigned.

Preferred Experience:

  • Prior banking experience and/or cash handling experience preferred.
  • Skills to successfully conduct sales-related conversations.
  • Accuracy and attention to detail required.
  • General math, typing and 10 key adding machine skills are necessary.
  • Must be comfortable with Windows based computer programs.

Customer Service Representative - Holdrege

Apply for current openings: Part-Time

Lincoln Federal Savings Bank is seeking an outgoing and energetic individual with excellent sales and customer service skills to join our staff as a Customer Service Representative. We are looking for a self-starter who can take the initiative when responding to customer needs. He or she should understand the roles that banks serve in the community and have a customer-focused attitude. Each of our employees prides themselves on building and enhancing those relationships by handling our customer’s day-to-day financial transactions as well as serving as their primary point of contact for their overall banking needs.

JOB DESCRIPTION:

  • Analyze customer needs and financial goals
  • Assists customers in opening accounts and general customer service
  • Generate inter-department referrals based upon the customers individual banking needs
  • Greet and guide customers to appropriate bank personnel to meet their financial needs.
  • Work as part of the deposit services team to achieve personal and branch based sales goals.
  • Cashes checks and pays out monies after verifying signatures, ID and customer balances.
  • Enters customer transactions into computer system to record transactions, and provides computer-generated receipts.
  • Balances individual cash drawer. Counts currency, coin and checks, post loan payments.
  • May perform other duties as assigned.

Preferred Experience:

  • Prior banking experience and/or cash handling experience preferred.
  • Skills to successfully conduct sales-related conversations.
  • Accuracy and attention to detail required.
  • General math, typing and 10 key adding machine skills are necessary.
  • Must be comfortable with Windows based computer programs.
Lincoln Federal Savings Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.