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Customer Service Representative

Apply Here: Blair, NE (Full-Time)

Lincoln Federal Savings Bank is seeking an outgoing and energetic individual with excellent sales and customer service skills to join our staff as Customer Service Representative. We are looking for a self-starter who can take the initiative when responding to customer needs. Our Customer Service Representatives should understand the roles that banks serve in their community and have a customer-focused attitude.

JOB DESCRIPTION:

  • Analyze customer needs and financial goals
  • Assists customers in opening accounts and general customer service
  • Generate inter-department referrals based upon the customers individual banking needs
  • Greet and guide customers to appropriate bank personnel to meet their financial needs.
  • Work as part of the deposit services team to achieve personal and branch based sales goals.
  • Cashes checks and pays out monies after verifying signatures, ID and customer balances.
  • Enters customer transactions into computer system to record transactions, and provides computer-generated receipts.
  • Balances individual cash drawer. Counts currency, coin and checks, post loan payments.
  • May perform other duties as assigned.

PREFERRED EXPERIENCE:

  • Prior banking experience and/or cash handling experience preferred.
  • Skills to successfully conduct sales-related conversations.
  • Accuracy and attention to detail required.
  • General math, typing and 10 key adding machine skills are necessary.
  • Must be comfortable with Windows based computer programs.
  • Bilingual - Spanish