Careers at Lincoln Federal

Deposit Operations Manager

Apply Here: Lincoln (Full-Time)

The Deposit Operations Manager is responsible for leading the bank's deposit operations function, ensuring that all deposit-related processes are accurate, efficient, compliant, and customer-focused. This role combines operational leadership, process improvement, regulatory compliance, team management, and strategic planning to support both customers and internal employees.

Essential Functions: 

• Shape operations strategy and drive process improvements, identify opportunities to streamline workflows, enhance efficiency, and reduce risk. Implement best practices and automation solutions to optimize workflows while ensuring accuracy and compliance with regulatory standards.
• Manage and oversee the daily operations for check clearing, ACH processing, transaction processing, debit card operations, remote deposit capture, and reconciliation within the required timeframes and troubleshoot item processing issues.
• Develop plans and objectives to ensure that deposit operational functions deliver a high standard of service to customers and employees.
• Maintain current knowledge of technological developments as related to areas of responsibility.
• Manage relationships with third-party vendors and service providers involved in deposit services, including negotiating contracts, monitoring service levels, and ensuring compliance with agreements
• Provide ongoing training and development opportunities for deposit services staff to enhance their skills.
• Manage various special projects assigned to the operational area as delegated by management.
• Implements and maintains established department and Bank policies, procedures and objectives and quality assurance.
• Collaborate with product development teams to review and enhance deposit procedures and services and ensure timely implementation of product updates and enhancements.
• Establish rapport while managing escalated and complex customer issues and ensuring high-quality customer service.
• Serve as the bank’s deposit operations expert, providing guidance and support on deposit-related products, services, and procedures.
• Exhibits superior customer service as a Lincoln Federal Savings Bank team member.
• Perform other duties as assigned to support the overall goals of the organization.

Education/Qualifications/Skills/Abilities:

• Bachelor’s degree in Business Administration, Finance, Economics, or related field, required.
• Several years of experience in deposit operations or retail banking, with a strong understanding of retail banking, deposit products, and services.
• Previous experience in a supervisory or managerial role, with demonstrated leadership and management skills.
• Experience with process improvement and operations efficiency initiatives.
• Knowledge of regulatory requirements and compliance standards related to deposit accounts.
• Excellent communication, relationship building, interpersonal and customer service skills, with the ability to effectively interact with customers, colleagues, and senior management.
• Strong analytical and critical thinking skills, with the ability to identify issues, analyze root causes, and implement effective solutions.
• Proficient in Microsoft Office Suite.
• Attention to detail, accuracy, and the ability to prioritize and manage multiple tasks in a fast-paced environment.

Customer Service Supervisor

Apply Here: Fremont (Full-Time) 

Lincoln Federal Savings Bank is seeking applications for the position of Customer Service Supervisor at its location in Fremont, Nebraska. The Customer Service Supervisor actively coaches, leads and motivates employees, guiding them to effectively identify the financial needs of our customers while also expanding the branch’s customer base and branch profitability. Our Customer Service Supervisors build meaningful relationships with the people they serve, learning customers’ goals and needs, and making product and service recommendations. Customer Service Supervisors are empowered to effect real change at work, in personal lives and in the community.

Our culture at Lincoln Federal Savings Bank is all about strong relationships, developed through a needs-based sales and service approach with our customers.

Education/Qualifications/Skills/Abilities:

• Bachelor’s Degree or equivalent work experience required.
• Minimum 3 years of banking experience and/or retail management experience preferred.
• Ability to proactively solicit new business.
• Excellent interpersonal, verbal, and written communication skills.
• Strong background in sales and sales management practices
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Ability to resolve complex problems with minimal guidance.
• Ability to coordinate the care and maintenance of the office facility.

Commercial Loan Originator

Apply Here: Lincoln (Full-Time) 

The Commercial Loan Originator will focus on sourcing, developing, and closing commercial loan opportunities for businesses. This employee’s primary responsibility is to generate new business for the Bank while maintaining client relationships and ensuring compliance with lending policies.

Essential Functions:

• Identify and prospect new commercial loan clients through networking, referrals, and outreach efforts.
• Develop and implement strategies to achieve loan origination targets.
• Build strong relationships with local businesses, real estate professionals, and other key referral sources.
• Meet with potential clients to understand their financing needs and present appropriate loan products.
• Guide clients through the loan application process, explaining terms and conditions.
• Collaborate with underwriters and credit analysts to structure loan terms that meet the client’s needs and align with the Bank’s policies.
• Stay informed about market trends, competitor activities, and economic conditions affecting commercial lending.
• Identify opportunities for growth in specific industries or regions.
• Maintain relationships with existing clients to ensure repeat business and referrals.
• Provide ongoing support and guidance to clients throughout the loan lifecycle.
• Ensure all loan applications comply with banking regulations, policies, and procedures.
• Prepare and submit complete and accurate loan files for approval.
• Maintain detailed records of loan activity and client communications.

Qualifications:

• Bachelor’s degree in finance, business administration, economics, or related field.
• Proven experience in commercial lending, sales, or business development.
• Knowledge of financial analysis, credit principles, and loan structuring.
• Strong understanding of banking regulations and commercial lending practices.

Mortgage Loan Officer

Apply Here: Lincoln (Full-Time) | Omaha (Full-Time)

Are you a driven Mortgage Loan Officer looking to elevate your career in a thriving environment? At Lincoln Federal Savings Bank, we’re looking for motivated professionals to join our dynamic team and help us continue to set the standard in the mortgage industry. If you’re passionate about building relationships and helping clients, we want to hear from you!

Essential Functions:

• Assist clients in navigating the mortgage application process from start to finish.
• Evaluate and recommend loan products that align with clients’ financial goals.
• Build and maintain strong relationships with clients, real estate agents, and other industry professionals and referral sources.
• Utilize our technology to manage and streamline loan processes.
• Stay updated on industry trends and regulations to provide informed guidance.

Qualifications:

• Proven experience as a Mortgage Loan Officer or in a related role.
• Strong understanding of mortgage products, underwriting procedures, and industry guidelines and regulations.
• Excellent verbal and written communication and interpersonal skills, with a focus on relationship-building.
• Ability to work independently and as part of a team.
• Proficient with mortgage software and technology platforms.

Customer Service Representative

Apply Here: Lincoln (Full-Time) | Lincoln (Part-Time) | Omaha (Part-Time)

Lincoln Federal Savings Bank is seeking applications for the position of Customer Service Representative in North Platte, Nebraska. The ideal candidate will have excellent sales and communication skills with the ability to take initiative when responding to customer needs. The Customer Service Representative is responsible for handling customers' day-to-day financial transactions. This position is also responsible for assisting customers in opening accounts and educating them on all the services Lincoln Federal Savings Bank offers to help them reach their financial goals.

Our culture at Lincoln Federal Savings Bank is all about strong relationships, developed through a needs-based sales and service approach with our customers.

Education/Qualifications/Skills/Abilities:

• High School diploma or equivalent required.
• Prior banking experience and/or cash handling experience preferred.
• Customer service experience preferred.
• Strong verbal communication skills.
• General math, typing and 10 key adding machine skills are necessary.