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Customer Service Representative
Apply Here: Blair, NE (Full-Time)
Lincoln Federal Savings Bank is seeking an outgoing and energetic individual with excellent sales and customer service skills to join our staff as Customer Service Representative. We are looking for a self-starter who can take the initiative when responding to customer needs. Our Customer Service Representatives should understand the roles that banks serve in their community and have a customer-focused attitude.
- Analyze customer needs and financial goals
- Assists customers in opening accounts and general customer service
- Generate inter-department referrals based upon the customers individual banking needs
- Greet and guide customers to appropriate bank personnel to meet their financial needs.
- Work as part of the deposit services team to achieve personal and branch based sales goals.
- Cashes checks and pays out monies after verifying signatures, ID and customer balances.
- Enters customer transactions into computer system to record transactions, and provides computer-generated receipts.
- Balances individual cash drawer. Counts currency, coin and checks, post loan payments.
- May perform other duties as assigned.
- Prior banking experience and/or cash handling experience preferred.
- Skills to successfully conduct sales-related conversations.
- Accuracy and attention to detail required.
- General math, typing and 10 key adding machine skills are necessary.
- Must be comfortable with Windows based computer programs.
- Bilingual - Spanish